Digital Transformation of Healthcare - featuring Microsoft Health

February 21, 2017

Host: Hector Rodriguez, National Director, Microsoft U.S. Public Sector Health &
Life Sciences

Digital Transformation is changing traditional industries and making them ready for the future. Healthcare is one example—where we're seeing innovation rapidly increasing, across the patient care continuum.

This session with Microsoft Health includes:

  • New approaches that will transform clinical workflow and positively impact patient care for healthcare organizations worldwide.

  • The steps you can take to help prepare for digital transformation in your healthcare organization.
  • What new technology and solutions are available to help healthcare organizations like yours streamline clinical care.

Thank you for participating in healthcare industry dialog, by listening to this podcast. For more information about Omnicell programs and solutions visit https://www.omnicell.com.

You may also like our webinar series:

https://www.omnicell.com/Success_Stories/Thought_Leadership_Series/Webinars.aspx

 

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Diversion Roundtable

January 27, 2017

Host: Kimberly New, JD, BSN, RN Consultant and Subject Matter Expert in Detecting Diversion 

Panel:  

  • JoAnne Myhre, BA, C PhT, Drug Diversion Program Manager, Allina Health (MN)
  • Allyson Fonte, Medication Safety Officer, Mt. Sinai Medical Center (FL)
  • Debra Rorie, Pharmacy Implementation Supervisor, Deaconess Health System (IN)
  • Sheldon Lefkowitz, Director of Pharmacy, St. Mary's Medical Center (FL)
  • Nilesh Desai, Administrator of Pharmacy and Clinical Operations, Hackensack University Medical Center (NJ)

This podcast brings together five experts from health systems across the United States to discuss the topic of drug diversion in healthcare settings and speak about the tools and best practices for detecting and deterring drug diversion. 

JoAnne Myhre, from Allina Health, discussed both proactive monitoring tools, and reactive practices and procedures; which they use at their healthcare facilities in Minnesota.  One key element of their response when an incident is under investigation is to draw on a multi-disciplinary, Drug Diversion Core Team, who work together to issue a coordinated response.  Typically, this is comprised of the Director of Pharmacy, a Nursing Leader, a Safety Officer, and someone from Human Resources.  Allina also uses an analytics software to proactively monitor for anomalous activity.  Ms. Myhre discusses a recent incident where a nurse was found to have been tampering with and diverting medications and how their group was able to detect and stop the diversion activity.

Allyson Fonte, from Mount Sinai MC, discusses her facility's use of the Pandora Analytics software to discern outliers in normal pharmacy transactions from the Automated Dispensing Cabinets (ADCs).  When a nurse at Mt. Sinai seemed to have anomalous usage of Percocet, she placed her under observation and raised the issue with nursing management.  As is the case with many diverters, the nurse's manager indicated surprise at the suggestion.  While this nurse resigned before a case could be built from the data, the facility was able to tighten up the policies and procedures which had allowed the diversion to occur, and to expanded their staff training on detecting diversion. Ms. Fonte reviews those 'Best Practices' and the lessons learned from this incident. 

Debra Rorie, from Deaconess Health System, discussed a particularly challenging case study where a diverter was taking out and using stimulants using another staff member's ID and password.  Here the use of cabinet cameras, in addition to the analytics software, was used to piece together a diverter doing everything possible to evade detection.  Lessons learned relate to password protection, and unlearning the "It can't be this nurse phenomenon".   

Sheldon Lefkowitz, from St. Mary's Medical Center, discusses how far technology has come in assisting Pharmacists in detecting drug diversion.  Whereas manual reviews of reports used to take hours, modern analytics software can call out statistical anomalies and minutes.  Using this technology and barcoding, we can match up dispensing and administration data and confirm what really took place. Cabinet cameras too, round out the armamentarium available to pharmacists and safety officers in today's medical center.  

Nilesh Desai, from Hackensack MC, relays an event which happened with a diverter at his facility.  Hackensack also uses Pandora Analytic software and found that anomalous use reports, coupled with patient interviews help to reconstruct a timeline of diversion activities.  He particularly likes that all of the users activities can be seen on one screen.  Thus pharmacy and safety professionals can review medication orders, administration, returns and narcotics waste all at once.  He also discusses working in conjunction with a central audit department for our facility which tracks and trends for the facility.   

A question and answer session follows, led by Kimberley New.

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Revolutionizing the Pharmacy Supply Chain: Advocate Health Care’s Journey with Trac Pham, RPh

January 20, 2017

Trac Pham, RPh, MS, MBA, Director of the Central Service Pharmacy for Advocate Health. 

Trac Pham describes solutions that Advocate Health is deploying today in the area of central pharmacy, to address shortages and identify opportunities for dramatic cost savings. He currently manages the Central Service Center Pharmacy, which is focused on procurement, preparation, and delivery of medications across 12 hospitals.

 


Thank you for participating in healthcare industry dialog, by listening to this podcast. For more information about Omnicell programs and solutions visit https://www.omnicell.com.

You may also like our webinar series:

https://www.omnicell.com/Success_Stories/Thought_Leadership_Series/Webinars.aspx

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Creating the Pharmacy of the Future with Dave Harlow, Pharm. D.

January 20, 2017

Dave Harlow, PharmD is the Assistant VP & Chief Pharmacy Officer for Martin Health System in Stuart, Florida.   

Dave Harlow shares his experience leading an impactful change management program which prepares pharmacists to become integrated team members of primary care practices (PCTC). PCTC is comprised of multiple courses which prepare pharmacists to take on advanced practice roles under the new scope of practice provisions now emerging in many states across the country. 


Thank you for participating in healthcare industry dialog, by listening to this podcast. For more information about Omnicell programs and solutions visit https://www.omnicell.com.

You may also like our webinar series:

https://www.omnicell.com/Success_Stories/Thought_Leadership_Series/Webinars.aspx

 

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Advanced Technology Improves Quality of Care at Hackensack UMC and Mt. Sinai

January 20, 2017

Nilesh Desai, BS, RPh, MBA, Administrator, Pharmacy and Clinical Operations, Hackensack University Medical Center, and Mukesh Shah, RPh, MBA (HCM), Director of Pharmacy, Mt. Sinai Medical Center.

Driving quality, patient-centered care has become a central aim for healthcare providers, and pharmacy is a critical part of this quest. This discussion covers insights and best practices related to how two health systems use interoperable EMR and device messaging data to identify and drive efficiency and satisfaction improvements in their clinical operations. Nilesh and Mukesh describe their technology "decision making framework," including the cost/benefit analysis. The conscientious buildout of clinical nursing components that rely on system interoperability will also be reviewed, along with highlighting stakeholder engagement and their approach to unified decision-making related to deploying technology in care areas. 


Thank you for participating in healthcare industry dialog, by listening to this podcast. For more information about Omnicell programs and solutions visit https://www.omnicell.com.

You may also like our webinar series:

https://www.omnicell.com/Success_Stories/Thought_Leadership_Series/Webinars.aspx

 

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Drug Diversion Prevention Strategies with Udobi Campbell, Pharm. D.

January 19, 2017

Udobi Campbell Pharm.D., M.B.A. Associate Chief Pharmacy Officer Duke University Hospital, Durham, NC shares her operations story of drug diversion prevention by leveraging Omnicell technologies, processes, and proactive procedures. 

Duke University Hospital (DUH) is the flagship hospital of Duke University Health System (DUHS) and a full-service, 957-bed, three million square foot quaternary academic medical center. With the goal of improving healthcare in the Carolinas, James B. Duke willed $4 million in 1925 which allowed for the establishment of DUH and its medical and nursing schools.

DUH's focus on continuous improvement is aligned with its vision to discover, develop and deliver a healthier tomorrow. Volume statistics from fiscal year 2015 indicate greater than 40K inpatient admissions and over 1 million outpatient visits. Areas of highly-specialized, complex services include - stem cell/bone marrow transplant, pediatric cardiac intensive care, comprehensive cancer center, level 1 trauma center, solid organ transplant, and TJC disease specific accreditation for VAD and stroke.


Thank you for participating in healthcare industry dialog, by listening to this podcast. For more information about Omnicell programs and solutions visit https://www.omnicell.com.

You may also like our webinar series:

https://www.omnicell.com/Success_Stories/Thought_Leadership_Series/Webinars.aspx

 

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